You don’t need past job titles to break into UX. You need proof. Employers want to see how you understand users, turn problems into flows, test your work, and show impact. That’s good news if you’re starting from zero. With focused practice, 2-4 strong case studies, and a simple job search system, you can move into a junior UX role in a few months. It’s work, not wizardry.
I’m in Bristol and see people switch from customer support, marketing, teaching, even bar work into UX. The pattern is the same: learn the fundamentals, build projects that involve real users, tell a crisp story in your portfolio, and run a disciplined job search. Expect 3-9 months part‑time if you stick with it. Expect 100-200 applications. Expect to get better with each interview. That’s the reality-and it’s doable.
Yes, you can start UX design with no experience. Here’s how to make it stick.
TL;DR - Can you get into UX with no experience?
- Yes. Hiring managers care about evidence, not degrees. Two to four solid case studies beat a “certificate wall.”
- Realistic path: 2-4 weeks to learn basics, 8-16 weeks to build 2-3 projects with real users, 4-12 weeks of interviews.
- Win early by solving real problems: local business, charity, community app. Interview 5-10 users, test with 5 participants, show a measurable outcome.
- For UK 2025, common junior ranges: £28k-£45k (role and location matter; London pays more). Sources: Glassdoor UK 2025, UXPA 2024.
- Applications get easier with referrals. Spend more time on networking and targeted outreach than cold applying.

Step‑by‑step plan: from zero to first UX role
This is the shortest path I’ve seen work, time and again.
1) Learn the essentials (2-4 weeks)
- Core ideas: user‑centred design, problem framing, information architecture, flows, wireframes, usability testing, accessibility (WCAG 2.2), basic analytics.
- Heuristics: Nielsen Norman Group’s 10 usability heuristics are still gold. Keep them next to your desk.
- Accessibility: the UK Public Sector Bodies Accessibility Regulations use WCAG. Even in private firms, accessible design is standard. Learn color contrast, focus order, labels, keyboard nav.
- Tools: Figma for UI and prototypes, FigJam or Miro for flows, Notion or Google Docs for notes, Maze/Useberry/Lookback/Optimal Workshop for research, GA4/Hotjar for product signals.
- Rule of thumb: methods first, tools second. If you can sketch a flow with a pencil and test it with five users, you can design.
2) Pick a lane (for now) and set scope
- Generalist/Product Designer: solid across research, flows, UI. Good for startups.
- UX Research: deeper on planning studies, recruiting, analysis; lighter on pixel polish.
- Content Design/UX Writing: microcopy, IA, voice & tone, error states; show reduced confusion in tests.
- UI‑leaning: strong visual craft, design systems skills, clean handoff. Still do basic research.
- Scope to junior: one core flow per project (e.g., sign‑up, checkout, booking), not a whole app.
3) Build 2-4 portfolio projects that involve real users (8-16 weeks)
- Choose a real problem. Examples: a Bristol café’s click‑and‑collect flow, a community sports club sign‑up, a local charity donation page, a student room booking tool.
- Define success. “Cut drop‑off on step 2 by 20%” or “Reduce time to first booking by 30%.”
- Do lean research. 5-10 interviews + 30 quick survey responses gives you themes. Observe one real session if possible.
- Benchmark. Screenshot 3-5 competitor flows. Note patterns and anti‑patterns.
- Sketch flows on paper. Then wireframe in Figma. Keep fidelity low until you’ve tested.
- Test with five users. Jakob Nielsen’s long‑standing finding: a handful of users catch most critical issues in a flow. Fix, then test again if you can.
- Prototype and measure. Time on task, success rate, error rate, System Usability Scale (SUS) score. A before/after chart sells your work.
- Document the story. One page per case study: problem → constraints → what you tried → what happened → what you learned → next steps.
Pro tip: redesigns of famous apps are fine if you justify them with research. Don’t wing it. Show what’s broken for your target users and how you validated your fix.
4) Get “real experience” without a job title
- Charity sprint: Offer a local non‑profit a two‑week usability audit and fix the top three issues.
- Student teams/hackathons: weekend build = a tidy case study if you test and measure.
- Open source: many projects need UX help on onboarding docs and flows. Your pull requests are public proof.
- Micro‑internships: short paid gigs via marketplaces or uni programs count. Keep scope small and write a strong story.
- UK apprenticeships: paid “learn‑and‑earn” routes exist; search national apprenticeship listings and big employers’ early careers pages.
5) Craft a sharp portfolio (2-3 weeks, in parallel)
- Home page: one‑liner about your focus and location; three case studies max.
- Case study layout: goal, your role, constraints, before/after metrics, 5-7 key screens, 2 findings, 2 design decisions, 1 measurable result.
- Keep it skimmable: most reviewers scan for 90 seconds. Put numbers up top.
- Host it simply: Notion, Webflow, or a clean static site. No heavy animations.
6) Job search system (start by week 6)
- Target list: 40-60 companies. Mix startups, agencies, and mid‑size product teams. Local + remote.
- Weekly rhythm (10 hours/week): 5 hours outreach, 3 hours tailored apps, 2 hours interview prep.
- Three channels: referrals (best), targeted cold outreach, selective job boards. Track everything in a spreadsheet.
- Outreach script: short, specific, and helpful. Example: “I redesigned a local checkout and cut errors 42%. Happy to share the teardown for your mobile flow.”
- CV: one page, metric‑led bullets using CAR (Challenge-Action-Result). Add a concise skills block and your tool stack.
7) Interview prep that actually maps to the job
- Portfolio walkthrough: rehearse a 7‑minute story with two backups. Focus on trade‑offs and what failed first.
- Whiteboard challenge: practice one flow per day (sign‑up, search, booking, checkout). State assumptions, ask questions, map edge cases, then sketch.
- Product critique: pick an app, call out one friction, propose a small test to validate a fix.
- Behavioural: use STAR but keep it tight. End with what you changed after feedback.
- Research skills: plan a lightweight study, write 5 unbiased questions, explain how you pick participants and sample size.
8) Timeline and budget: choose your route
Here’s how common paths stack up in the UK in 2025. Costs are ballparks; always check current rates.
Path | Typical Duration | Typical Cost (GBP) | What You Produce | Best For | Watch Outs |
---|---|---|---|---|---|
Self‑study + Projects | 3-6 months (part‑time) | £0-£300 (tools/courses) | 2-4 case studies, tested prototypes | Budget‑friendly, independent learners | Requires discipline; no built‑in network |
Bootcamp (UK) | 3-6 months | £4,000-£10,000 | Structured projects, career coaching | Those who want structure/accountability | Quality varies; portfolio still needs polish |
Apprenticeship | 12-18 months (paid) | £0; you’re paid (£18k-£22k typical) | On‑the‑job work, real impact | Early‑career candidates in the UK | Competitive; fewer openings regionally |
University Degree | 1-3 years | £9,000+/year tuition | Theory + projects, alumni network | Those wanting deep foundations | Slow and costly; still need proof of impact |
Salary context (UK 2025): junior product/UX designers often start around £28k-£38k outside London, £35k-£45k in London; junior UX researchers and content designers land in similar bands. Sources: Glassdoor UK 2025 ranges, UXPA 2024 Salary Survey, and ONS pay data. Day‑rate contracts for juniors can run ~£250-£400 depending on sector.
9) Metrics that make your portfolio pop
- Time on task: how long to finish the flow before vs after?
- Success rate: completed without help?
- Error rate: misclicks, backtracks, wrong path chosen.
- Confidence: quick Likert score after tasks.
- SUS: simple 10‑question usability score; aim for 68+ as a healthy baseline.
Baymard Institute’s 2024 checkout study shows better UX can lift conversion materially. Even on small projects, a 15-30% improvement in completion rate is realistic when you fix obvious friction.
10) Ethics and data
- Consent first. Say why you’re recording, how you’ll use data, and that they can stop at any time.
- Minimise personal data. Avoid collecting names unless needed; store notes securely.
- GDPR basics: purpose, consent, right to be forgotten. Keep it simple and respectful.

Examples, checklists, and FAQs to finish the job
Make this practical. Use these examples and lists as a working kit.
Project prompts you can do this month
- Local café click‑and‑collect: observe two customers ordering on mobile; time the flow; fix the slowest step; retest.
- Community sports club sign‑up: talk to five parents; map their path; write clearer copy; test error states.
- Library booking (uni or council): cut from six steps to three; validate with five students; report time saved.
- Budgeting app onboarding: reduce overwhelm on the first session; A/B two welcome flows with a small tester group.
- Charity donation page: raise completion by improving form labels and mobile keypad types; show drop‑off reduced on the payment step.
Case study checklist (print this)
- Clear problem and who it affects
- Constraints (device, time, no devs, etc.)
- 3-5 quotes or findings from real users
- Before/after screenshots with a metric
- Two design decisions and the trade‑off you made
- One test plan: participants, tasks, success criteria
- Result in numbers + what you’d do next
Portfolio quick audit
- Above the fold: who you help + what you do
- Three best projects; kill the rest
- Visuals: no clutter, no tiny text, no long walls of copy
- Live prototype or video demo for at least one project
- Accessibility snippets: contrast check, labels, keyboard nav example
Job search weekly rhythm (repeat)
- Outreach: 10 messages to designers/researchers at target companies; ask for 10 minutes and offer something specific (a teardown, a relevant insight).
- Applications: 5-10 tailored submissions; add a 3‑line note in the cover letter about a real problem you’d fix.
- Public proof: 1 short LinkedIn post per week sharing a research finding, a teardown, or a test result.
- Practice: 2 whiteboard prompts, 1 product critique, 1 behavioural story review.
Common pitfalls to avoid
- Pretty first, users later: don’t polish UI before you’ve tested the flow.
- Projects too big: keep it to one flow and nail it end‑to‑end.
- Fluffy language: swap “collaborated to ideate” for “tested with five users and cut errors 28%.”
- No constraints: say what you couldn’t do and why-shows maturity.
- Ghosting your network: follow up once; offer value; move on.
Mini‑FAQ
- Do I need a design degree? No. Many UK juniors are career changers. Employers care about case studies that show thinking and outcomes.
- Do I need to code? Not for most UX roles. Knowing HTML/CSS helps you speak dev and hand off cleanly, but it isn’t required.
- Bootcamp or self‑study? If you need structure and peers, a bootcamp can help. If you’re disciplined, self‑study + real projects is cheaper and works.
- How many projects? Two strong projects beat five weak ones. Add a third when ready.
- Remote or in‑office? Hybrids are common in the UK. Early‑career folks learn faster with some in‑person time.
- What about AI? Use it to draft research plans, brainstorm test tasks, and tidy notes. Don’t skip real users. Hiring managers can tell.
- How long will it take? 3-9 months part‑time is typical to land a first role if you ship work and network weekly.
Transferable skills map
- Customer support → interviewing, empathy, writing clear help content
- Sales → discovery questions, objection handling, framing value
- Teaching → lesson structure, pacing, explaining complex ideas
- Ops/PM → prioritisation, constraints, stakeholder updates
- Data/analytics → instrumenting, measuring, telling a numbers story
Decision helper: which lane should you try first?
- If you enjoy talking to people and patterns: start with UX Research.
- If you love pixels and spacing: try UI‑leaning product design.
- If you obsess over words and clarity: explore Content Design.
- If you like a bit of everything: be a generalist at a small team.
12‑week starter plan (part‑time)
- Weeks 1-2: learn basics, sketch flows daily, copy two great UIs.
- Weeks 3-6: project 1. 5 interviews, wireframes, test with 5, iterate, write it up.
- Weeks 7-10: project 2. Different domain, same rigor. Start posting weekly learnings.
- Weeks 6-12: portfolio build, outreach, mock interviews, tailored applications.
Next steps and troubleshooting
- If you’re a student: pair up with a campus society or department. Build one tool they’ll actually use. Ask for a testimonial.
- If you’re switching from support/retail: pick a flows‑with‑words project (returns, help, onboarding). Your experience shines here.
- If you’re a parent with limited time: pick one small, high‑impact flow. Do 30‑minute blocks: 10 minutes plan, 15 minutes design, 5 minutes notes.
- If you’re outside big hubs: go remote‑first projects. Join 1-2 online communities, attend virtual crits, post teardowns weekly.
Stuck? Try this
- No interviews after 60 applications: your portfolio doesn’t show outcomes. Add numbers to the first screen of each project.
- Interviews but no offers: rehearse a tighter story. Cut screenshots; add a one‑slide “what failed first” and what you changed.
- Feedback says “need experience”: run a two‑week audit for a small business. Ship improvements and a simple KPI chart. That counts.
- Weak visuals: copy a top‑tier design system (Material, iOS HIG) and apply it to one case study. Consistency > originality at junior level.
- Research anxiety: start with five task‑based tests with friends of friends. Script tasks. Don’t lead. Record learnings.
A few sources worth knowing (no links, just names)
- Nielsen Norman Group (heuristics, research basics)
- Baymard Institute (e‑commerce UX research, checkout data)
- UXPA Salary Survey 2024 (role and pay context)
- ONS and Glassdoor UK 2024-2025 (UK pay ranges)
- W3C/WCAG 2.2 (accessibility standards used in the UK)
If you remember one thing, make it this: small, real projects with real users beat long course certificates. Go find a simple flow, test it, fix it, and tell the story with numbers. That’s how you turn “no experience” into evidence.